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Swap Meet Events!
We are not morning people around here. But we will absolutely get up at the crack of dawn to go to a swap meet!
The Sunshine National Meet starts next Friday, February 27th in Daytona, Florida. Abe can’t make it to this meet but 45 Restoration will be represented. Carol will be in spot D1 (near the food vendors) with catalogs, business cards and stickers. If you’re attending, be sure to stop by and say hi! We love meeting our customers in person.
To see all the meets we love you can check out our event calendar. Click on each to see if we’ll be attending or just wishing we could go. You’ll find the link on the bottom of most of our website pages. Or click HERE to see it now.
See you at the meet!
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What’s Up With Shipping?
You may have noticed our new website has brought some changes to our shipping. One thing that hasn’t changed is that we aren’t trying to make a profit from shipping our products. We do everything we can to keep our prices down. Shipping is no exception. But because we don’t hike our prices to help cover the operational costs of shipping, we need our shipping charges to cover shipping expenses.
That said, we have also thoughtfully considered our customer’s experience with our shipping. We want to be up front with costs, simplify the process and use the best, fastest service we can. Here’s some of the changes we’ve made:
For our US customers:
- We’ve switched to UPS for areas that this service covers because we’ve heard from many customers that their packages arrive faster.
- We’ve gone with a $10 flat rate that covers all our smaller items. You can order as many as you’d like and we’ll still only charge you $10!
- We ship large, heavy items direct from our manufacturer to save our customers on shipping when we can.
- For larger/heavier items that don’t fall under our $10 small item rate, we quote a maximum $100 charge. Once your items are boxed and weighed, we calculate the actual shipping rate and adjust the shipping charge on your bill accordingly – before we collect payment. In most cases this results in a much lower shipping charge than the maximum charge we’ve quoted!
- We’ve made the option for 2nd Day Air with UPS available. Like the larger/heavier items, we quote a maximum $100 charge and adjust the shipping cost to actual cost before we collect payment. Minimum charge for this service is $15.
For our Canadian customers:
- We’ve gone with a $40 flat rate that covers all our smaller items. You can order as many as you’d like and we’ll still only charge you $40!
- For larger/heavier items that don’t fall under our $40 small item rate, we quote a maximum $150 charge. Once your items are boxed and weighed, we calculate the actual shipping rate and adjust the shipping charge on your bill accordingly – before we collect payment. In most cases this results in a much lower shipping charge than the maximum charge we’ve quoted!
For our other international customers:
- We quote a maximum $200 charge. Once your items are boxed and weighed, we calculate the actual shipping charge and actual shipping rate and adjust the shipping charge on your bill accordingly – before we collect payment. In most cases this results in a much lower shipping charge than the maximum charge we’ve quoted!
At checkout, you can always ask to be notified about final shipping charges before we process your payment. Just let us know in the notes (just above the shipping section) that you’d like a total first and give us the best way to contact you for approval. If you have any questions or concerns about our new shipping policies, please contact us. We’re here to help!
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Save It For Later!
If you used the wishlist on the old website, you’re going to want to know about our ‘Save for Later’ feature on the the new site!
The cart duration is very short in guest mode.
If you are logged into your account, your cart will save for much longer. We know it will stick around at least a week. I think I have it set up to last much longer than that but I can’t guarantee how long until I do more testing.
BUT we know many of our customers work on projects over a long period of time. We have added a ‘Save for Later’ feature to help with this. It’s very much like the wishlist on the old website. To use this:
- Add the item you want to your cart.
- View your cart – either by clicking on the shopping cart icon in the lower right hand corner or by clicking on ‘View Cart & Saved for Later’ in the top menu under the logo.
- Click “Save for Later”. This should appear right under the item name in the cart.
That’s it. If you go to the top menu item ‘View Cart & Saved for Later’ you will see everything in your cart at the top and everything you’ve saved for later below. You can move things back and forth between the two sections depending on how soon you want to buy them.
We hope this feature will make it easier for our customers to keep track of the items they need for their projects over longer periods of time. If you have feedback for us about our website or features you’d like to see added in the future, please let us know!
